See the article about avoiding the pitt-falls of right to manage, by leading managing agent Rob Plumb, CEO of HML Holdings, It can be read here
The Right to Manage, or RTM as it is known, is a no fault legal process that is now common practice in leasehold developments where more than 50% of the leaseholders agree that the Managing Agent needs replacement for reasons of financial incompetence, poor communication with leaseholders, lack of transparency or any other reason. There are many Right to Manage companies who can advise you that are easily findable via 1.) the Leasehold Knowledge Partnership, (LKP), (www.leaseholdknowledge.com), 2.) Google or 3.) by asking leaseholders you know who live in other developments.
The Leasehold Knowledge Partnership is running an accreditation system for managing agents to prove they operate with honesty, transparency and understand cost control and budgeting. If you are looking for a new Managing Agent it is worth checking whether LKP can recommend a good one in your area that they have already put through the process. (See their website for full details of both the process and those who have successfully received accreditation).
There are many people within the ranks of CarlEX supporters who have pursued this path (more than 100 developments) and they will often be happy to answer any questions on the process and the benefits. You can also talk to a solicitor who has leasehold or RTM experience, or enquire at your local estate agent whether they know of a good managing agent. One of the strengths of CarlEX is their in-depth knowledge of many Managing Agents all around the country, both good and bad, and this knowledge can help ensure you avoid jumping out of the frying pan into the fire when you select a new one to replace the one you are unhappy with.
Two anomalies in the RTM legislation are 1. If you are share ownership with a Housing Association you are not eligible to pursue the RTM process and 2. if you live in a mixed development of freehold with leasehold bungalows and flats, you are not eligible either. CarlEX are in discussions with LEASE and DCLG on this subject and havebeen asking the government to amend the RTM legislation to sort out these anomalies that prevent many leaseholders from exercising their Right to Manage for some time. We will keep you informed of our progress.