April 24, 2017

Now Anchor wants to grab a £160,000 house manager flat … for £10,000

After Carlex revealed that Hanover had sold 21 house manager flats, the cash-strapped Anchor is proposing to do the same. Residents at Welland Mews, in Stamford in Lincolnshire, were this morning asked whether they want to continue with a resident house manager as the post is vacant. If they agree to this a formal ballot […]

Hanover: 21 house manager flats sold ‘after taking advice’

The Hanover housing association has no set procedure for selling off house manager flats at its 104 retirement sites. It has already sold 21 flats – more here. As leases vary, each site is assessed individually and advice is obtained, Hanover has told Carlex in a statement: “There is some variation in Hanover’s leases, because […]

Mounting concern as Hanover has sold 21 house manager flats

Hanover residents are becoming increasingly concerned that the supposedly not-for-profit housing association is mining value out of their sites by flogging off the house manager flats. Leonard Hackett Court in Bournemouth had its house manager flat sold in June for £105,000, while others report Hanover seeking planning consent to enhance value before putting the properties […]

£750,000 lost in SmartSource Water scandal

Following up the Carlex story of Hanover losing £500,000 over the SmartSource Water scandal, it now emerges that Housing 21 lost £250,000. Inside Housing, the newspaper for social housing providers, says SmartSource Water was like a “pyramid scheme” which has left several housing associations among creditors facing millions of pounds of combined losses.

Hanover housing association faces mutiny at Leonard Hackett Court

– House manager’s flat sold for £105,000, with £15,000 paid into reserve fund – Unexplained ‘goodwill payments’ over management disputes – Hanover addresses disastrous £500,000 loss in Smartsource Water – Former executives say ‘it wasn’t our fault’ – Grumbling over exclusive Hurlingham Club beano for Hanover staff   Residents at Leonard Hackett Court, in Bournemouth, […]

Why are housing associations exempt from Freedom of Information Act?

Why are housing associations exempt from Freedom of Information Act? Carlex has received inquiries concerning a disastrous investment by the Hanover housing association of £500,000 in Smartsource Water. The supplier offered 8.3 per cent “guaranteed savings and price protection” to consumers, but it went bust in October last year. Some Hanover residents are finding the […]

Exit fees: what to do after the OFT/Tchenguiz deal

OFT website outlining the agreement is here http://www.oft.gov.uk/news-and-updates/press/2012/77-12 After a three-year investigation, the Office of Fair Trading finally expressed its view earlier this month that exit fees on sale were “likely” to be unfair … but that they still need to be paid. The announcement came in the form of a deal with the Tchenguiz […]

OFT promises ‘substantive announcement’ on exit fees in August

A letter to a Carlex activist reveals that the Office of Fair Trading, whose seemingly interminable investigation into exit fees has lasted three years, will be making a “substantive announcement” in August. The news comes in a letter of July 11 from Martin Harvey, of the “Retirement Homes Investigation Team”. But there have also been […]

Hanover: we wanted court case on exit fees, but OFT doesn’t

Devastating criticism of bungling OFT investigation by housing association that manages 17,000 retirement properties By “Barrack-room Lawyer” The Hanover Housing Association, which manages 19,000 retirement properties, has issued a devastating criticism of the Office of Fair Trading for its bungling investigation into exit fees. The transfer fees that leaseholders pay when retirement properties are bought […]