July 3, 2015

FirstPort backs down over demanding £10,808 from leaseholder … and she is not staying silent either

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A leaseholder at Phoenix House in Leicester has fought off demands for £10,808.60 from Peverel / FirstPort, represented by the debt-collecting solicitors JB Leitch. Jacqueline Henderson has been in dispute over service charges since 2010, which she claims are erroneous. After attempting to obtain the money for some time, FirstPort then threw in the towel and […]

ARMA ends four-month farce after finally saying who its members are …

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But don’t feel any obligation to join on our account! ARMA has finally published a list of its full members – more than four months after making the more rigorous ARMA-Q the criteria for membership. Until today, the only clue as to who was a member of ARMA was the stream of congratulations posted on […]

Peverel / FirstPort pays back £39,377 wrongly taken from Hillside Court, but residents say another £3,498 is owed

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UPDATE March 12 2015: The residents estimate that the underpayment still outstanding now amount to £4148, not £3,498. The amendment concerns a flat sold in August 2001. Carlex strongly advises the residents not to accept that this matter is concluded until all the data is thoroughly examined, ideally by a third party.  This money is […]

Peverel / FirstPort paid ‘£40,000′ of residents’ contingency fund money to Mr Tchenguiz ‘by mistake’

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In an extraordinary admission, Peverel / FirstPort says it has paid over thousands of pounds of contingency funds at Hillside Court, Ormskirk, to the landlord “by mistake”. Residents estimate that up to £40,000 is at issue, involving the one per cent contingency fund fess payable on sale of the properties.

Janet Entwistle stands down at Peverel

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… aka Knight Square and FirstPort UPDATE: Feb 6 2015: The initial headline on this article, “Janet Entwistle is given the push at Peverel” was factually inaccurate, we are informed. The following statement to LKP / Carlex has been received this afternoon: Janet Entwistle to stand down as CEO of Knight Square Following the successful […]

New chief executives for Peverel / FirstPort property management companies

This is just on the Knight Square website. Janet Entwistle is chief executive of Knight Square, which controls the group. New CEO and MD appointments at FirstPort Following the successful launch of FirstPort to unite all property services businesses under one brand, Nigel Howell has been appointed as CEO of FirstPort and Keith Shields as […]

Andy Davey promoted. He headed Cirrus during Peverel’s price-fixing

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Andy Davey, Peverel’s former head of business excellence and Cirrus executive, has been appointed MD of Appello Davey was the head of operations for Cirrus from 2002 and became head of the business from 2007 to 2009. The Peverel / Cirrus price-fixing scandal involved cheating pensioners at 65 sites by installing Cirrus equipment through bogus […]

Cooee! Peverel becomes FirstPort and is heading for ARMA-Q … But will it be welcome?

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Like the unwanted guest at a party, Peverel has put on some outlandish new clothes and now seeks to crash ARMA-Q. It is rolling out its new FirstPort brand, which means when you click on the Peverel website you are passed on to a new site. The change in name is taking place a year […]

No change over Cirrus scam, says Entwistle, even though suing Peverel is an open goal for 65 sites

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Janet Entwistle, the chief executive of Peverel (soon to be reborn as FirstPort), has ruled out mediation with retirement residents scammed in the Cirrus collusive tendering scandal. Any “unhappy individuals” should make a complaint directly to her, she says in minutes of a meeting with Carlex on October 10. Having orchestrated a price-fixing racket for […]

Metcalfe Court breaks free from Peverel with right to manage success

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Metcalfe Court, a retirement site in Romiley in Cheshire is the latest Peverel managed retirement site to win right to manage. Yesterday the Tchenguiz Family Trust withdrew its counter-notices to the RTM notifications which means the RTM will take over management of the block on February 20 next year. The result vindicates the efforts of […]

If Peverel Retirement is admitted to ARMA-Q, what message does that send thousands of cheated pensioners?

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Ten months after being found guilty by the OFT of systematically cheating residents in retirement sites, Peverel Retirement is now lining up to join ARMA-Q. This is the new ethically enhanced membership scheme that ARMA hopes will demonstrate greater professional rigour in leasehold management. The announcement will be a shock for the ARHM (Association of Retirement […]

There she blows! Good Admiral Entwistle is heading for FirstPort … but is Capt’n Barbossa still aboard?

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By Martin Boyd Last Friday Carlex formally met with Peverel CEO Janet Entwistle at the Houses of Parliament. This time in addition to Sir Peter Bottomley the Labour MP for Poplar and Limehouse, Jim Fitzpatrick, was able to join the meeting with LKP/CARLEX representatives Sebastian O’Kelly and Martin Boyd. Of course, Janet Entwistle pointed to […]