February 11, 2016

80% of Londoners like living in a flat, even ones run by FirstPort

FirstPort / Peverel, the country’s largest and most controversial apartment manager, has interviewed 738 Londoners and found that they quite like living in a flat. As they bought a flat or chose to rent in the first place, this is encouraging news and they don’t feel that they have made a mistake. It did not […]

Metcalfe Court: how a retirement site has benefited from RTM (including 20% savings compared with FirstPort)

The road to RTM After an embittered struggle with the Tchenguiz organisation – which also saw the involvement of two MPs – Metcalfe Court, in Romiley, in Cheshire, broke free and took over its right to manage last February. Below the RTM directors write to Carlex / LKP to share their experience with our readers. […]

Homewalk House can’t have energy efficient LEDs, because ‘we think £14,000 dimmers are better, says FirstPort’

A furious resident at Homewalk House in Sydenham, south-east London, is complaining that FirstPort is blocking a proposal to introduce energy efficient LED lighting which could save residents money. The below is the complaint of John Lillywhite to FirstPort. We are happy to publish any reply. Carlex would be interested to learn of other concerns […]

FirstPort backs down over demanding £10,808 from leaseholder … and she is not staying silent either

A leaseholder at Phoenix House in Leicester has fought off demands for £10,808.60 from Peverel / FirstPort, represented by the debt-collecting solicitors JB Leitch. Jacqueline Henderson has been in dispute over service charges since 2010, which she claims are erroneous. After attempting to obtain the money for some time, FirstPort then threw in the towel and […]

Telegraph asks: Should you really buy a retirement property?

The Daily Telegraph yesterday published an excellent balancing article to the usual advert-friendly dross that accompanies features on retirement housing. It can be read here. Please do comment on it (and here, of course). Written by Fleet Street veteran Liz Hodgkinson, the article addresses the points raised by Carlex – which every would-be buyer of […]

ARMA ends four-month farce after finally saying who its members are …

But don’t feel any obligation to join on our account! ARMA has finally published a list of its full members – more than four months after making the more rigorous ARMA-Q the criteria for membership. Until today, the only clue as to who was a member of ARMA was the stream of congratulations posted on […]

Peverel / FirstPort pays back £39,377 wrongly taken from Hillside Court, but residents say another £3,498 is owed

UPDATE March 12 2015: The residents estimate that the underpayment still outstanding now amount to £4148, not £3,498. The amendment concerns a flat sold in August 2001. Carlex strongly advises the residents not to accept that this matter is concluded until all the data is thoroughly examined, ideally by a third party.  This money is […]

Peverel / FirstPort paid ‘£40,000′ of residents’ contingency fund money to Mr Tchenguiz ‘by mistake’

In an extraordinary admission, Peverel / FirstPort says it has paid over thousands of pounds of contingency funds at Hillside Court, Ormskirk, to the landlord “by mistake”. Residents estimate that up to £40,000 is at issue, involving the one per cent contingency fund fess payable on sale of the properties. Tweet

How we got rid of Peverel and Girling’s advertising boards

Anyone else having issues of this sort? A reader writes: After some sustained and determined pressure we have managed to get the Peverel / Girlings advertising sign taken down from the communal area of our development as this was in clear breach of the terms of the original lease. It is of note that the […]

Janet Entwistle stands down at Peverel

… aka Knight Square and FirstPort UPDATE: Feb 6 2015: The initial headline on this article, “Janet Entwistle is given the push at Peverel” was factually inaccurate, we are informed. The following statement to LKP / Carlex has been received this afternoon: Janet Entwistle to stand down as CEO of Knight Square Following the successful […]

New chief executives for Peverel / FirstPort property management companies

This is just on the Knight Square website. Janet Entwistle is chief executive of Knight Square, which controls the group. New CEO and MD appointments at FirstPort Following the successful launch of FirstPort to unite all property services businesses under one brand, Nigel Howell has been appointed as CEO of FirstPort and Keith Shields as […]

Andy Davey promoted. He headed Cirrus during Peverel’s price-fixing

Andy Davey, Peverel’s former head of business excellence and Cirrus executive, has been appointed MD of Appello Davey was the head of operations for Cirrus from 2002 and became head of the business from 2007 to 2009. The Peverel / Cirrus price-fixing scandal involved cheating pensioners at 65 sites by installing Cirrus equipment through bogus […]